Shipping&Returns

Shipping

Process time for shipping is 1-3 days. Once your order's shipped you'll receive an e-mail with the tracking number and a button that directs you to tracking page. 

Delivery time differs for each country. You can see the estimated times below. 

European Union: 5-10 days (usually one week)

Rest of Europe: 12-21 days

United Kingdom: 7-10 days (usually one week)

United States: 10-21 days (usually ten days)

Canada: 14-30 days

Australia: 14-30 days

Far East: 12-25 days

Returns

I know you probably have concerns about safety and accuracy of the painting and I feel the same :) but I'm so happy to tell you that so far I sent hundreds of paintings to all over the world and "none" of them have sent me back for any of these reasons. I always pack each of them carefully with love and make sure they'll be secure.

For cancellation requests please contact me before I ship your order (in 24 hours). For returns please contact me within two weeks after delivery. Please note that the shipping costs for returns and the security during its travel will be your responsibility and I'll make your refund after getting the paintings back at my studio, making sure that they are at the same conditions I once sent them out to you. 

Contact

You can always reach me by dropping an e-mail to cansurossi@gmail.com